Exa - Notice history

All systems operational

Websets - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Exa MCP - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Agents API - Operational

100% - uptime
Jul 2026
Aug 2026
Sep 2026

Notice history

Sep 2026

Agent runs failing to start
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Mitigation was applied and recovery is underway; error rates are being monitored.

  • Identified
    UTC
    Identified

    The issue was isolated to a service-side capacity constraint.

  • Investigating
    UTC
    Investigating

    We’re investigating elevated failures affecting the Agent API.

We are investigating a latency degradation affecting Search endpoints
  • Resolved
    UTC
    Resolved

    Search and content latencies are restored

  • Monitoring
    UTC
    Monitoring

    Response times and availability are improving as we monitor applied mitigations.

  • Identified
    UTC
    Identified

    The source of elevated response times and reduced availability for some searches was identified.

  • Investigating
    UTC
    Investigating

    Elevated search and content response times were detected and are being investigated.

Search API is back up
  • Resolved
    UTC
    Resolved
    Default is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Default is down at the moment. This incident was automatically created by Instatus monitoring.
Search API is back up
  • Resolved
    UTC
    Resolved
    Default is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Default is down at the moment. This incident was automatically created by Instatus monitoring.
Search API is back up
  • Resolved
    UTC
    Resolved
    Default is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    Default is down at the moment. This incident was automatically created by Instatus monitoring.

Aug 2026

Elevated latency in the /search endpoint
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
Brief elevated errors on Search API
  • Resolved
    UTC
    Resolved
    00:45–00:55 UTC — some Search API requests errored or timed out. Resolved; no data loss.

Jul 2026

Degraded latency for ZDR customers specific types
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We are currently investigating this incident, affected components are the Search API with ZDR keyword and ZDR auto.

API outage
  • Update
    UTC
    Update
    The impact window was 10:58–11:14 UTC (16 minutes).
  • Resolved
    UTC
    Resolved
    This incident has been resolved and the Exa API is fully operational again. We’ll continue to monitor for stability.
  • Investigating
    UTC
    Investigating
    We’re investigating an issue causing the Exa API to be unavailable. Next update in 30 minutes.
/search Endpoint Incident
  • Resolved
    UTC
    Resolved
    We experienced an outage affecting the /search endpoint from 07:09–07:31 UTC on 2026-07-22. Service has recovered and is operating normally.

Jul 2026 to Sep 2026

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