Exa - Agent runs failing to start – Incident details

All systems operational

Agent runs failing to start

Resolved
Major outage
Started 1 day agoLasted 25 minutes

Affected

Agents API

Major outage from 2:00 PM to 2:23 PM, Operational from 2:23 PM to 2:25 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Mitigation was applied and recovery is underway; error rates are being monitored.

  • Identified
    UTC
    Identified

    The issue was isolated to a service-side capacity constraint.

  • Investigating
    UTC
    Investigating

    We’re investigating elevated failures affecting the Agent API.