Exa - Elevated failures affecting Agent runs – Incident details

All systems operational

Elevated failures affecting Agent runs

Resolved
Partial outage
Started 7 days agoLasted about 5 hours

Affected

Agents API

Partial outage from 10:17 PM to 2:54 AM, Operational from 2:54 AM to 3:13 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    Mitigation has been deployed and agent run error rates have returned to normal. We are monitoring to confirm full recovery.
  • Identified
    UTC
    Identified
    The issue was isolated to a service-side capacity constraint. A fix is being worked on.
  • Investigating
    UTC
    Investigating
    We're investigating elevated failures and delays affecting the Agents API. Some agent runs may fail to start or complete.