Exa - Elevated failures affecting Agent runs – Incident details

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Elevated failures affecting Agent runs

ResolvedPartial outage4 hours 56 minutes

Affected

Agents API

Partial outage from 10:17 PM to 2:54 AM, Operational from 2:54 AM to 3:13 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    Mitigation has been deployed and agent run error rates have returned to normal. We are monitoring to confirm full recovery.
  • IdentifiedUTC
    The issue was isolated to a service-side capacity constraint. A fix is being worked on.
  • InvestigatingUTC
    We're investigating elevated failures and delays affecting the Agents API. Some agent runs may fail to start or complete.