Exa - Agent runs failing to start – Incident details

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Agent runs failing to start

ResolvedMajor outage25 minutes

Affected

Agents API

Major outage from 2:00 PM to 2:23 PM, Operational from 2:23 PM to 2:25 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Mitigation was applied and recovery is underway; error rates are being monitored.

  • IdentifiedUTC

    The issue was isolated to a service-side capacity constraint.

  • InvestigatingUTC

    We’re investigating elevated failures affecting the Agent API.